FAQs
Still need to reach us? Please contact us anytime
We specialize in premium traditional and contemporary fabrics including
Chanderi, Silk (Banaras, Kanjivaram, Tussar), Organza, Mul, Cotton,
Linen, Modal Satin Ajrakh, and Georgette. Each fabric is carefully
selected for its quality, texture, and authenticity.
Yes, our collection extends beyond sarees to include elegant kurtis,
dupattas, stoles, accessories, and jewelry. We also feature specific
product lines like Ikshita kurtis, Chaavi, and Mayurie collections that
showcase our intricate designs and craftsmanship.
Our flagship store is located in Gariahat, Kolkata, which has become a
key destination for authentic handwoven textiles. We also have presence
in Bhubaneswar and offer online shopping for customers across different
locations.
Absolutely! Indiloom is committed to preserving India's rich cultural
heritage through our beautiful range of handcrafted sarees, kurtis, and
traditional attire. Our products showcase expert craftsmanship,
intricate weaving techniques, and fine embroidery work.
Our collections reflect a perfect blend of tradition and modernity,
featuring unique designs with premium materials. We focus on authentic,
handwoven textiles with attention to detail and quality. Each piece is
crafted to showcase regional craftsmanship, from Vidharbha designs to
traditional Kasavu fabric.
Yes, we offer premium fabrics perfect for special occasions, including
our luxurious Silk collection with rich textures and opulent sheen,
Kanjivaram silk with vibrant colors and elaborate patterns, and Banaras
Silk known for its rich heritage and regal appeal.
We regularly introduce fresh arrivals and trending collections. Our
website features dedicated sections for "New Arrivals," "Best Picks,"
and "Trending" items, ensuring customers can always find the latest
styles and must-have pieces to update their wardrobe.
Yes, we offer free shipping on all domestic orders above Rs 5000 within India. We ensure quality packaging and dispatch orders within 3-7 days under normal circumstances.
Yes, we ship worldwide. International shipping charges are INR 2500 per product, with an additional INR 500 for each extra piece. International deliveries take 15-25 working days
(up to 3 weeks). Please note that VAT, import duties, and local taxes
are the customer's responsibility and will be charged at delivery.
Once we receive and inspect your returned item, we'll email you about
the approval or rejection of your refund. If approved, refunds are
processed through your original payment method. We also offer credit notes valid for 3 months as an alternative, which can be used for your next purchase.
Yes, for urgent deliveries, please contact us at +91-6289 360 276 or email customer.care@indiloom.com with your order ID. Express shipping is available with additional charges, and we'll do our best to accommodate your timeline.